View our refund policies, airline fees, and flight change information surrounding COVID-19
Read the latest airline updates
You can check the latest information for flights surrounding COVID-19
I need to process a refund
We are monitoring the COVID-19 situation closely and will continue to provide information and assistance to travel advisors as we receive information from airlines. We understand the considerable business challenges you are facing and are working hard to help.
I need info on airline fees and flight changes
A compilation of the useful links for the main transit and destinations currently affected by coronavirus travel restrictions. Jaya Travel up to date information for the change fee waiver policy and the cancellation rescheduling policy as provided by different airlines.
Resources
Stay up-to-date on the latest Coronavirus information.
Read links below.
CDC Travel: Frequently Asked Questions and Answers
World Health Organization Travel Advice
COVID-19 Country Specific Information
U.S. Embassies, Consulates, and Diplomatic Missions
Embassy of India
Philippines Department Of Tourism
IATA- Countries Travel Restrictions
See what airlines are doing to keep you traveling safe.
Read links below.
Air Canada | Introducing Air Canada CleanCare+
American Airlines | Caring for you is our priority
Delta Airlines | Delta CareStandard | Ways Delta Is Supporting Healthy Flying
Singapore Airlines | Precautionary measures to safeguard your well-being
Turkish Airlines | Disinfection of Our Aircraft | HEPA Filter
United Airlines | United CleanPlus
For any questions regarding airlines not listed above, please contact us at 877-359-5292