View our refund policies, airline fees, and flight change information surrounding COVID-19
March 9, 2020. COVID-19

Read the latest airline updates

You can check the latest information for flights surrounding COVID-19

Airline updates

I need to process a refund

We are monitoring the COVID-19 situation closely and will continue to provide information and assistance to travel advisors as we receive information from airlines. We understand the considerable business challenges you are facing and are working hard to help.

Read refund policy

I need info on airline fees and flight changes

A compilation of the useful links for the main transit and destinations currently affected by coronavirus travel restrictions. Jaya Travel up to date information for the change fee waiver policy and the cancellation rescheduling policy as provided by different airlines.

Get info from airlines

For any questions regarding airlines not listed above, please contact us at 877-359-5292